Solutions for Detailing Departments
LEAN DETAILING PROCESS
See what years of experience taught us!

HOW TO FIX A DETAIL DEPARTMENT
Identify Value →
Map the Value Stream →
Create Flow →
Establish Pull →
Continuous Improvement →

PHASE 1: DRY VEHICLE PREP
2 crew members
- Remove all vanity tags and brackets.
- Remove all leaves and debris from windshield cowling.
- Remove trash from interior including trunk and spare tire storage.
- Vacuum carpet and seats.
- Clean all exterior glass removing decals, stickers or markings.
- Pre treat exterior-all dirt, grime, grease, bugs, acid rain, tar, paint.

PHASE 2: WASH & RINSE
Same 2 crew members
- Pre-spray carpet and upholstery for shampoo/extraction later.
- Clean all door jambs, under hood, engine compmt and gas door.
- Clean wheel wells, tires and rims.
- Use clay bar on exterior to remove overspray and fallout.
- Wet sand headlights/tail lights if needed.
- Thoroughly wash exterior.
- Chamois vehicle removing water spots.
- Apply headlight/tail lights shine restorer.

PHASE 3: EXTERIOR WAX
2 crew members
- Compound any oxidized or faded paint.
- Wet sand any light scratches.
- Apply proper wax/sealant depending on paint color.
- Remove all excess wax between door panels, moldings and trim.
- Touch up scratches and or chips throughout outer painted area.
- Apply dressing on rubber and exterior cladding.
- Apply non-silicone tire dressing on outer side walls.

PHASE 4: INTERIOR DETAILING
2-3 crew members
- Clean all interior fabrics using shampoo, steam cleaners and/or extractors.
- Clean mats and place in trunk.
- Clean seat belts.
- Clean dash, steering wheel, center console, door panels, quarter panels, kick panels, sills, rear deck lids and cargo compartments.
- Clean all interior glass, mirrors and instrument panels.

PHASE 5: 1st INSPECTION
1 crew member
- Ensure detailing is optimal before artwork.

PHASE 6: INTERIOR DYEWORK & UPHOLSTERY REPAIRS (OPTIONAL)
2 crew members
- Repair and dye various fabrics, vinyl and leather on but not limited to door panels, headliner, dash, carpet, seats and trunk matting.
- Re-pad upper and lower seat cushions.
- Color match replacement parts such as door panels, interior or exterior trim items.
- Dye soiled carpets or install heel pads where needed.
- Also heavy odor removal, windshield chip repair, coat headlights with clearcoat, cig burn repair, headliner repair, black out exterior trim.

PHASE 7: 2nd INSPECTION–ALL CLEAR
1 crew member
- Install Carpet protection film on front driver and passenger side.
- Inspect every aspect of the above interior and exterior.
- Insure that vehicle is completely ready and we have done our best.
- Invoice daily.
